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Store Policies & Shipping
Confidentiality
Your
name and address are needed to ship the CD(s) and books to you.
This data is held in complete confidentiality and will not be released
to or shared with a third party for any purpose whatsoever.
Security
Your
credit card data will automatically be encrypted when you click
on "Submit". We use the SecurEpayment system of the Australian company
eSec (click on the icon for more info) which means we never see
or have any sort of access to your credit card data. Our office
is only informed of the approval status of your purchase, so that
your order can be delivered at the earliest possible opportunity.
Accepted
credit cards
Money-Back
Guarantee - No-questions-asked
No risk
involved! - If you are not happy with the CD or the book, send it
back and we will refund the amount or replace the CD/book. No questions
asked!
Shipping
and Handling
Your
order will be shipped within 48 hours. It usually takes 1 - 2 weeks
to arrive. The shipping fee for each CD or book is USD $4 (=AUD
$6.70). Exception: The shipping fee for the CD/book pack is USD
$8 (=AUD $13.50).
More
questions? E-mail: info@franknatale.com
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